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RETURN POLICY

RETURN POLICY

No Refunds. 

Returns within 7 days for 100% in-store credit. 

Returns beyond 7 days are subject to a 20% restocking charge.

All door and cabinet returns/exchanges are subject to a 20% restocking charge upon manager’s approval.

To be eligible for a return, your purchased item must be in the same condition that you received it; unused, with tags and in its original packaging. Also please provide receipt or proof of purchase.

No return on used items. Used items are final sale.

No return on textiles. Textiles are final sale. 

No return of any kind after 28 days.

All pickups/returns must be accompanied by the original receipt to complete transaction. 

All custom orders are final sale - Payment is non-refundable and non-transferable.

Items purchased must be picked up within 14 days. Storage fees may apply after 14 days. Purchased items not picked up within 28 days will be resold. 

Your in-store credit Gift Card has no expiry date and may be used at any DEMXX location.

All items purchased on Sale are final sales.